​OUR COMPLIMENTARY SERVICES

​Every Hosted Voice Service Package Includes the Following High Value Services

​E911

DID

Calling Features

​Every service plan group (regarldess of the quantity of seats in the plan) comes with enhanced 911 (E911) service covering at least one site.  For businesses with multi-office locations, E911 service may be added for each satellite office for a small additional fee.
​Every VoIP service plan we offer comes with at least one Direct Inward Dialing (DID).  This DID is the phone number(s) that connects you with local exchange carrier, making it possible to connect your private branch exchange (PBX) with the outside world.  In other words - it's the "address" that allows you to make and receive phone calls.  If more DIDs (more phone numbers) are needed, they may be added as line items to any service plan for a low monthly fee.
All of our voice services come with a basic set of calling features, including auto attendant, ring groups, caller ID, voice mail, presence, hold, directory, hold music, 3-way calling, and more.

VOIP Service Plan Comparison

Silver

Gold

Platinum

E911

DID

Auto Attendant

Ring Groups

Multiple Calls Per Device

Caller ID

Voice Mail

Presence

Hold/Park

Directory

Hold Music

3-Way Calls

Conference Call Bridge

1 Bridge
2 Bridges

Follow Me

Misc Destinations

Dedicated PBX

Queues

Call Recording

Advanced IVR

Announcements

Caller ID Management

Dialer